All reviews of Ian Alexander Mckay

  • Review about: Parcel2Go

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Parcel delivery

    1. I entered into a contract with P2G to deliver a package .
    2. The package was covered for £20 compensation.
    3. P2G failed to deliver the package to the correct address.
    4. P2G asked for information that is contrary to the regulations of GDPR. Copy signature of person accepting delivery.Difficult when I have no idea where they delivered the parcel. Then they ask for copy of my bank statement to prove the item was paid for. Do they think I send empty packages in the hope they loose them so i can claim
    5. My customer is not willing for me to provide the bank transaction showing their details.
    5. P2G in my opinion is in breach of contract.
    DO NOT THINK YOU ARE COVERED FOR COMPENSATION WHEN P2G FAIL TO DELIVER/DAMAGE PARCEL.
    They will use delaying tactics, ignore you and now even say without bank statements reject your legitimate claim.
    Think carefully before buying a service from these.