All reviews of Ian Morris
Review about: Direct GB Home and Garden
Strimmer, standard delivery
I bought a strimmer from this company and it's been a total nightmare. I paid through Paypal for the buyer protection and chose standard delivery expecting it in 3 days. It's been over 10 days now and still no sign of my strimmer. I've tried reaching out to the company via email, phone, website chat, Facebook chat, and even left messages on their answering machine, but it's like they don't even exist or care about their customers. I've had to raise a help request with Paypal to try and get my money back - what a mess! Also, turns out the director has had 3 failed businesses before, so that's a major red flag. Checking their Facebook page just confirms my suspicions, it's full of negative comments and angry faces. I really wish I had seen those before placing my order.