Direct GB Home and Garden24 reviews
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Outdoor furniture set
I bought some outdoor furniture from this company and it was a disaster. The quality was not as good as I was expecting, and when I tried to sort it out with customer service, they were really unhelpful. I wanted a refund of £600 because the set wasn't what I was promised. But getting my money back has been a nightmare. The customer service team has been slow, not replying, and not taking responsibility. It's really annoying to have to fight so hard for a refund when they sold me a faulty product. I wouldn't recommend buying anything from this company because their products and service are not worth the trouble.
Genoa bench seat purchase
I bought a Genoa bench seat from this company, and they said it would arrive in 5-7 days. But it actually took 18 days! I got in touch with the distributor, complained about the delay, and suddenly the item was sent out and it arrived today. The bench seat is great, but the late delivery was a letdown.
I bought some garden furniture
I recently ordered some garden furniture from a store and they promised it would be here in 3-4 days, but it ended up taking weeks to arrive. When I tried to cancel the order because I needed something else urgently, they completely ignored my emails and calls. It was really irritating! Eventually, the items showed up, but by then I didn't want them anymore. I asked them to take it back and refund me, but I still haven't heard back from them. It's just so frustrating!
Scarifier purchase
Recently, I bought a scarifier from this company and it wasn't great. They said they’d send it in 3 days but that didn't happen. I tried to contact them through emails, online chat, and phone calls but got no response. It's really annoying that they ignored all my attempts to reach them.
Garden furniture set purchased
I recently bought a garden furniture set from this company and it was a disaster. Once I placed my order, I heard nothing about when I would get it. The delivery date passed and still no sign of it. I tried to get in touch by phone, email, and even on Facebook but got no response. It's so annoying when a company you've bought from just ignores you. I had to cancel my order through my credit card company in the end. Not a good experience - I wouldn't recommend them to anyone.
Garden furniture set
I bought some garden furniture from this company recently and it was a bit of a nightmare. I placed my order, paid up, and then heard nothing - no updates, no tracking info, zilch. I tried reaching out to them via their chat support, but got absolutely no reply. I was so annoyed and worried that I'd been scammed. Luckily, I paid through PayPal so I managed to get my money back. Honestly, I wouldn't advise anyone to use this company - they're just not reliable or good at keeping in touch.
Large order online
I recently splurged on a £500 online purchase and it's been two weeks with no sign of my items. I've been trying to get in touch with the company through email but haven't heard back at all. It's really annoying to see that others are facing the same problem, I've seen a few complaints online. It's frustrating that this isn't a one-off issue with this company, it looks like a pattern. I'm thinking about escalating things through PayPal and trading standards. Honestly, I'd suggest avoiding this company to save yourself the stress and let-down.
Awaiting my order
I placed an order a long time ago and I still haven't received my items. Their customer service is really bad as well. I sent them an email but only got one response, and when I tried calling them, they said they were short-staffed. However, that's no excuse for accepting payment and not delivering my order. I requested a refund but I haven't heard back yet. I would suggest avoiding this place completely, they are definitely scammers!
Garden furniture set
I recently bought a lovely garden furniture set from this shop and I have to say, the quality of the product was even better than I expected. The set was strong, stylish, and exactly what I needed to spruce up my outdoor area. I was really impressed by the wide range of garden furniture options they had, it made it really easy to find exactly what I wanted. The ordering process went smoothly and everything was really clear from start to finish. The customer service was great, the staff knew what they were talking about and helped me choose the perfect furniture for my space. Plus, the prices were competitive and the product I got was really good value. The delivery was quick and hassle-free, the furniture arrived in perfect condition and was ready to use straight away. Overall, I had a brilliant time shopping at this store and I would definitely recommend it to anyone looking for top-quality products and service.
Garden chairs
I wish I had read the reviews before ordering those 2 garden chairs. It's been a complete nightmare! Got the email confirmation and then nothing. I've been waiting ages, tried to contact them numerous times, and finally got a response saying that today is the delivery day. No tracking or confirmation, just hoping for the best. The Messenger chat was pointless, full of automated replies. Waited for over an hour to speak to an agent, but no one appeared. Starting to think I'll never receive my chairs. Luckily, PayPal came through and I got my money back. Ugh, what a hassle!
Lawn mower purchase.
I recently bought a lawnmower online but haven't had any updates about my order from the company. It's really disappointing that the delivery hasn't arrived yet. I'm feeling frustrated because they haven't been in touch at all after they took my money. I would definitely recommend that others steer clear of this company.
Strimmer, standard delivery
I bought a strimmer from this company and it's been a total nightmare. I paid through Paypal for the buyer protection and chose standard delivery expecting it in 3 days. It's been over 10 days now and still no sign of my strimmer. I've tried reaching out to the company via email, phone, website chat, Facebook chat, and even left messages on their answering machine, but it's like they don't even exist or care about their customers. I've had to raise a help request with Paypal to try and get my money back - what a mess! Also, turns out the director has had 3 failed businesses before, so that's a major red flag. Checking their Facebook page just confirms my suspicions, it's full of negative comments and angry faces. I really wish I had seen those before placing my order.
Garden chair purchase
I recently bought a garden chair from this company. The delivery got delayed because of a supplier problem, but the team found a solution, which I really appreciated. At first, communication was a bit slow, but it improved and I was impressed with the service. They made sure to keep me updated and responded quickly, even late at night. I thought the service was efficient and helpful overall, and I was happy with how they dealt with the delay.
Outdoor Fairy Lights
I got these really lovely fairy lights for my garden from this one place, but you know what? They never showed up! It was so annoying. I tried emailing them, but they didn't even bother to reply. Such a let down and a waste of my time and money. I think I'll just shop somewhere else next time, thank you very much.
Garden furniture set
Wow, I honestly thought this place was going to be rubbish, but it turned out to be really cool! I ended up buying a garden furniture set and it arrived super quickly. The customer service was excellent, they even emailed me back on a Sunday! The delivery was really fast and everything was in perfect condition. And the price was amazing, I couldn't find it cheaper anywhere else. I'm really pleased with my purchase, definitely recommend giving them a try!
Office desk purchase
I wouldn't bother with this company if I were you. I ordered an office desk from them and it never showed up. I tried contacting them several times through email, phone, and online chat but got no reply. It seems like they don't really care about their customers. I even asked them to cancel my order, but no surprise, they ignored that too. Thankfully, I managed to get a refund through PayPal, but their customer service and communication skills are shockingly bad. Do yourself a favour and steer clear of ordering from this company.
Gardening tools
I recently ordered some gardening tools from this company, but it was a complete disaster! They took my money and never actually sent me the tools. I tried calling and emailing them, but they never got back to me. I honestly feel like I've been scammed!
Refunded money
I ordered something, did not receive it, and emailed to inquire why, but no one got back to me. They did refund my money, but honestly, the lack of customer service was disappointing. It felt like a waste of time.
Order never came
Ugh, I ordered this really cool thing but it never arrived! And when I tried to call the company, the phone just kept hanging up on me. So frustrating! I reckon this website should be shut down because they're definitely a scam!
Bread maker purchase
I bought a bread maker from this place back in January and they promised it would arrive in 3-4 days. Can you believe it? I waited for a whole 2 weeks and still no sign of it! So I decided to send them an email, and all they said was that it would be delivered by Wednesday. Well, Wednesday came and went, and still no bread maker! I reached out again, and all they could offer was apologies and a promise to look into it. I had to take matters into my own hands and ask my bank for a refund because I was convinced it was a scam. Now, even in March, they're still trying to dispute the refund with my bank as if they actually delivered something! What a nightmare of a company, please avoid buying from them.
About Direct GB Home and Garden
Direct GB Home and Garden Reviews: An In-Depth Look into the Industry
The home and garden industry is a bustling market in the United Kingdom, offering an array of products and services to enhance and beautify people's living spaces. From outdoor furniture and garden sheds to home accessories and electricals, there is something for everyone in this industry.
Reviews play a crucial role in this industry, as they provide insights into the quality and reliability of products and services offered by different companies. Customers trust reviews to make informed decisions and find the best options available. They rely on the experiences and opinions of others to ensure they are investing their money in the right products and services.
Online platforms like BritainReviews provide a platform for English consumers to share their reviews and experiences with various companies in the industry. This allows others to learn from firsthand accounts and make confident choices when it comes to home and garden products and services.
About Direct GB Home and Garden: A Detailed Overview
Direct GB Home and Garden is a renowned company in the home and garden industry, offering a wide range of products and services to customers across the United Kingdom. With a rich history and a strong commitment to customer satisfaction, Direct GB has established itself as a trusted brand in the market.
The company was founded with a mission to provide customers with high-quality home and garden products that meet their unique needs and preferences. Direct GB believes that everyone deserves to have a beautiful and comfortable living space, and they strive to make this vision a reality for their customers.
Direct GB holds core values of integrity, innovation, and exceptional customer service. They prioritize transparency and honesty in all their dealings, ensuring that customers can trust and rely on their products and services. With a dedicated team of professionals, Direct GB consistently goes above and beyond to exceed customer expectations and deliver top-notch experiences.
What Sets Direct GB Home and Garden Apart?
Direct GB Home and Garden stands out from its competitors in several ways. Firstly, the company prides itself on its diverse range of products and services, catering to the varied needs and preferences of customers. Whether customers are looking for garden buildings, outdoor living essentials, or home accessories, Direct GB has them covered.
Secondly, Direct GB is known for its exceptional customer service. The company prioritizes customer satisfaction and goes the extra mile to ensure that every customer has a positive and hassle-free experience. The knowledgeable and friendly staff are always ready to assist customers, providing expert advice and guidance throughout their shopping journey.
Furthermore, Direct GB places great emphasis on product quality and reliability. They source their products from trusted suppliers and pay attention to every detail to ensure that customers receive only the best. The company's commitment to quality has earned them a reputation for delivering products that stand the test of time.
Products and Services of Direct GB Home and Garden: Tailored to Meet Customer Needs
Direct GB offers an extensive range of products and services that cater to various aspects of home and garden improvement. Their garden buildings collection includes sheds, summerhouses, gazebos, and more. These structures are designed to enhance outdoor spaces, providing functional and stylish solutions for storage and relaxation.
In terms of outdoor living, Direct GB offers a wide range of furniture and accessories that can transform any garden or patio into a comfortable and inviting space. From bistro sets and loungers to BBQs and fire pits, customers can find everything they need to create their perfect outdoor oasis.
When it comes to home accessories, Direct GB offers a diverse selection of products that add a touch of style and functionality to any interior. From decorative items and lighting fixtures to kitchen appliances and gadgets, customers can find the perfect additions to elevate their home's aesthetic and functionality.
Direct GB takes pride in curating their offerings to ensure that they meet the varied needs and preferences of customers. Their products are carefully selected to provide a balance between quality, style, and affordability, making them accessible to a wide range of customers.
Contacting Direct GB Home and Garden: Exceptional Customer Service
Direct GB Home and Garden understands the importance of accessible and reliable customer service. They offer multiple channels through which customers can reach out and receive the support they need.
Customers can easily contact Direct GB's customer service team via phone by calling their dedicated hotline at 0330 332 0635. The friendly and knowledgeable staff are available to answer any queries, provide product information, and assist with order processing.
Additioally, Direct GB provides an online chat support feature, allowing customers to engage in real-time conversations with the team. This convenient option ensures that customers can receive immediate assistance and have their concerns addressed promptly.
For those who prefer written communication, Direct GB also offers an email support system. Customers can send their inquiries or concerns to the company's designated email address, and a member of the customer service team will respond as quickly as possible.
Returns Policy: Direct GB's Commitment to Customer Satisfaction
Direct GB Home and Garden has a comprehensive returns policy in place to ensure customer satisfaction. The company understands that sometimes products may not meet customers' expectations or requirements, and they strive to make the returns process as smooth and hassle-free as possible.
Customers are encouraged to thoroughly inspect their purchases upon delivery and report any damages or defects within a specified timeframe. Direct GB will then arrange for necessary repairs, replacements, or refunds, depending on the circumstances.
Additionally, if customers change their minds about a purchase, they can return the item within a certain timeframe, provided it is in its original condition and packaging. Direct GB will process the return and issue a refund or store credit, according to the customer's preference.
Is Direct GB Home and Garden Trustworthy?
Direct GB Home and Garden has earned a reputation for trustworthiness and reliability in the industry. The company's commitment to customer satisfaction, product quality, and exceptional service sets them apart from their competitors.
Customers can rely on Direct GB to deliver on their promises and provide a seamless shopping experience. The company's transparent and honest approach ensures that customers can trust the information provided and make informed decisions.
Direct GB's track record of positive reviews and satisfied customers further solidify their reputation as a trustworthy company. Their dedication to ongoing improvement and maintaining high standards ensures that customers can have confidence in their purchases.
Review Direct GB Home and Garden: Share your Experience
If you have had any experiences with Direct GB Home and Garden, we encourage you to share your thoughts and opinions on their products and services. Your feedback can help other customers make informed decisions and provide valuable insights to the company.
Visit BritainReviews and leave your review of Direct GB Home and Garden. Share your experiences and let others know about the quality, reliability, and customer service you encountered. Your review can make a difference and contribute to a more transparent and trustworthy home and garden industry.
The Importance of Sharing Reviews and Experiences
Reviews play a crucial role in the consumer journey, especially in the home and garden industry. By sharing your experiences and opinions, you contribute to a more informed and empowered community of shoppers.
When you share reviews, you provide valuable insights that can help others make confident decisions. Your feedback can highlight areas of excellence or areas that need improvement, ultimately benefiting both customers and companies in the industry.
Furthermore, reviews foster a sense of accountability and transparency among companies. They encourage businesses to prioritize product quality, customer service, and overall customer satisfaction. By leaving reviews, you actively participate in shaping the home and garden industry and ensuring that it meets the highest standards.
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Categories Direct GB Home and Garden
Online shopping | Homeware Reviews & Experiences
Page Statistics
Seite online seit: 2 May 2023
Letzte aktualisierung: 29 November 2024
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