All reviews of Isabella Simpson
Review about: Toad Hall Cottages
Holiday cottage booking
The website was really tricky to use, but luckily the customer service team were amazing. They made sure to keep us in the loop and give us detailed instructions as we booked our stay. Afterwards, we shared some suggestions for how they could do better, and they got back to us right away to say thanks. It's so much better chatting with actual humans on the phone rather than a boring chatbot. I'll definitely think about using this service again, given how great my whole experience was.