All reviews of Isla Wright
Review about: Fragrance Direct
Perfumes arrived open
I recently bought some perfumes from this place, but when they turned up, the protective foil was all messed up and open! It really annoyed me, so I got in touch with Fragrance Direct to complain. They told me to send the perfumes back because they were faulty. So, I did that and asked about my refund. They said to give it a few days, and then they said they had received the items back on 23rd May. I waited for more than a week to hear about my refund, but every time I asked, they said they hadn't got the perfumes back yet. I even have proof that I sent them back! I can't handle this situation anymore, and I'm thinking about taking them to the small claims court because they're just brushing me off!