All reviews of J Lightfoot
Review about: Plumbs
Recover electric recliner chair
I thought I would use a national company to ensure a good job was done and I wouldn't end up regretting having my leather electric recliner recovered in fabric. At no time during the initial visit after I had selected the fabric was I told that there would be problems with the nap. The fabric took ages to arrive and then a local upholsterers collected it and took 4 weeks to return it. I was so disappointed as the side panel on the back of the seat was a totally different colour to the rest and really stuck out. It was reluctantly taken away again after I complained with Plumbs saying "it was just the nap" .2 more weeks until it came back with just the same problem. I accept it was the nap but my argument is why didn't someone use a bit of common sense to stop work and tell me this fabric won't work (and then for them to do it again !) Also, if I had realised Plumbs just outsource the work to local upholsterers, I could have saved myself a £1000 if I had employed them directly! Great shame and a very expensive lesson learnt! Not good enough even with the 'goodwill gesture' of a £250 reduction in the cost! Never regretted anything more in my entire life as having used Plumbs and that is even after 2 marriages!