All reviews of Jackson Ward
Review about: Oxygen Boutique
Dress purchase
I bought a dress from this company not long ago, but I was really disappointed with it. The material was of poor quality, the stitching was all wrong, and it didn't fit like it should have based on the website description. When I got in touch with customer service to ask for a refund, the responses I received were really unprofessional and quite rude. They didn't want to acknowledge my valid concerns and instead, they put the blame on me for the problems with the dress. It's a shame to have such a bad customer service experience from a company that's supposed to be reliable.