Oxygen Boutique - Overall Rating based on 20 reviews
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Dress purchase
I bought a dress from this company not long ago, but I was really disappointed with it. The material was of poor quality, the stitching was all wrong, and it didn't fit like it should have based on the website description. When I got in touch with customer service to ask for a refund, the responses I received were really unprofessional and quite rude. They didn't want to acknowledge my valid concerns and instead, they put the blame on me for the problems with the dress. It's a shame to have such a bad customer service experience from a company that's supposed to be reliable.
bbhugme pillow purchase
I recently bought a bbhugme pillow from this lovely boutique and it was such a great experience! The pillow was already decently priced compared to other places, and on top of that, I managed to find a discount code that made it even more of a bargain. The website was really easy to use, and placing my order was a breeze. The delivery was speedy, and I got my pillow in record time. All in all, I'm really pleased with my purchase and would definitely recommend this boutique to everyone.
Black Friday purchase
I bought some great stuff during the Black Friday sales as Christmas gifts for my friends. However, there was a delay with my order arriving, which made me quite anxious. I decided to reach out to them via email to inquire about the status of my order. To my relief, they responded promptly and were very polite. They apologised for the delay and informed me that it was due to the suppliers being extremely busy with the sales. Nevertheless, my items arrived the next day, and they were definitely worth the wait!
Cute dress.
So, I found this really lovely dress in a shop, and it looked perfect. But then they surprised me with these extra fees that weren't even mentioned on their website. It was so frustrating. Why say one thing on your website and then do something sneaky in reality? Just be upfront, you know? Just a little warning for you all if you decide to shop there.
Elvie breastpump purchase
I recently bought an Elvie breast pump from this online shop. I have to say, the Elvie is amazing! I've been using it for a few weeks now and I'm really happy with it. However, I had a small issue with the express shipping I chose. These things happen, but what matters most is how a company deals with them. Luckily, Oxygen Boutique handled it really well. They responded quickly when I contacted them about the problem and fixed it right away. I was really impressed by how efficient and helpful they were. They refunded the extra shipping costs and made sure my order was shipped out as soon as possible. I also needed a pdf of the receipt for insurance reasons, and they were happy to provide it. It's rare to find a company that goes out of their way to help customers like that. The customer service from Oxygen Boutique was outstanding and I really appreciate it. I'll definitely shop with them again in the future.
Discounted item
I bought something from an online shop at a big discount recently, but I was really let down by the whole experience. The returns policy only gives you a short 14-day period to send things back, which is not very handy for people who might be busy or away. And to make things worse, I wasn't told upfront that you can't exchange or get a refund for discounted items, which I think is pretty important information. When my order arrived, it looked like it had been sent back before and the quality wasn't as good as it looked in the photos on the website.
Promotional item purchase
I recently bought something from this shop and forked out about €100 for it because there was a promotion going on. But I got a bit of a shock when I got in touch with the delivery company and they said that Oxygen Boutique had said they could chuck my stuff because it was taking me too long to sort things out. It left me feeling really puzzled and annoyed because it seemed like there'd been some mix-up or mistake with my order.
Toy figures for children
I bought some toy figures for my kids back in November, but they still haven't arrived. When I followed up a few weeks later, I was told there was a problem with one of the items and asked if I wanted something else instead. I said yes to the alternative, but I'm still waiting for either the replacement or my money back. I'm really let down by the poor communication and the time it's taken to sort this out. Because of this bad experience, I won't be using this website again.
Ordered a cool thing on Christmas for a friend
I bought a really awesome for Christmas present for a mate, but it still hasn't shown up because they're having problems with their stock. I decided to cancel the order and ask for a refund, and the customer service team were really helpful. I'm a bit gutted I won't be getting my gift, but I'm grateful for their assistance. Thumbs up! 👍🏼
Recent online purchases
I recently placed an order online and was really happy with how quickly the items were delivered. I did have to send an email to ask about tracking for one of the orders, but it was sorted out quite fast. Generally, I'm happy with how things went and will definitely be ordering from them again.
Failed delivery scam
Oxygen Boutique has really got on my nerves - they took my money but never sent me the product I paid for. I've tried reaching out for a refund multiple times, but they just won't help me out at all. It's absolutely scandalous how they believe they can just pull off this kind of con.
Dresses that didn't fit
I bought three dresses, but none of them fit properly. One of the dresses was particularly bad, I couldn't even get my head through the hole! Trying to send them back was a total nightmare. They completely ignored my emails and wouldn't give me any extra time to return them. It was just so frustrating!
My order - cute top
Oh my gosh, I ordered this really cute top but it hasn't arrived! The delivery guy hasn't delivered it and I've been trying to contact them for ages, but they keep ignoring me. Just send me my top, I really want it!
Elvie pump replacement
Recently, I bought an Elvie pump from Oxygen Boutique and had a bit of bad luck - one of the pumps wasn't working properly. I tried getting in touch with the manufacturer, but got nowhere, so I turned to Oxygen Boutique for help. They really went the extra mile to sort out the problem for me and now a new part is on its way. The customer service from Oxygen Boutique was top-notch, and I'm really thankful for all the effort they put in to fix things for me.
Leopard print dress
The leopard print dress I bought was so gorgeous, it fit perfectly and made me feel like a queen. But I have to admit, the customer service I got from this boutique was really bad. I tried to reach out to them about a question I had regarding my order, but it was like they were ignoring my emails completely. It's disappointing that I got this amazing dress with such a terrible experience. I'll definitely have to reconsider shopping here in the future.
"Black Friday Tonie deal"
I bought a Tonie during their Black Friday sale and it was a great deal, the cheapest Tonie character I've ever come across. After two weeks I still hadn't received my order, so I decided to send an email to enquire. Surprisingly, I received a quick response. I emailed again a week before Christmas, only to find out that the company had been let down by Tonies themselves and hadn't received their orders. I must say, the customer service provided by this company was top-notch - they even replied to me on a Sunday evening. It's really impressive how a small company can have such great customer service despite being let down by a big supplier.
Ordered several items
Oh my gosh, the Oxygen Boutique website is really user-friendly! You can easily browse all the items, make your orders, and even contact them if you have any questions. And you know what? They respond really quickly, it's like pure magic! I ordered a lot of stuff and everything arrived right on time as promised. The package was packed really well, so nothing was damaged. I'm absolutely thrilled with my experience. The items I received were absolutely fantastic and of top-notch quality. I will definitely be shopping on this website for all my future occasions, without a doubt!
Black leather ankle boots
I bought a pair of black leather ankle boots from this boutique recently, and to be honest, it was a total nightmare. I never got my boots, and when I asked for a refund after waiting for 20 days, they refused. The customer service was shockingly bad, so I reported them. I wouldn't recommend buying anything from this awful company - they are the definition of unprofessional and rude. I'd give them zero stars if I could.
Dress with great discount
Oh my gosh, I got the most adorable dress on sale and it's absolutely wonderful! I currently reside in the USA, and typically when I order items from the UK, it takes ages for them to arrive. However, this time was different! The company shipped it out really fast and kept me informed throughout the whole process. The dress even arrived in a neat sealed bag, which ensured it stayed in perfect condition during transit. I'm so pleased with my purchase!
All in all purchases
Most of these fashion stores only focus on the latest and trending fashion not the old ones.
Just like oxygen for reviving and at the same time mixing both old and new fashion trends.
I've shopped on their online store severally and so far, I've not regretted it.
Their customer service always draws me back to them.
They deliver on point too and package them nicely.
I shop for my daughters too on this same online store.
I have skincare products I'm using but I'm hoping to try theirs too. I hope they are as good as their clothes.
I'd give them a Four-star rating for now.
They are trying their best in standing out.
Review with most votes
All in all purchases
Read on