All reviews of Jane Kelly
Review about: Waitrose Garden
Three succulents
I bought three succulents from an online shop not long ago, but I had a really bad experience with their customer service. One of the plants I got wasn't even what I ordered - instead, it was a Venus Fly trap that was poorly packed and arrived damaged. When I tried to get in touch with customer service, all I got was a recorded message on the phone and my emails were ignored. This lack of communication, along with the wrong item, has left me feeling really annoyed and let down.