All reviews of Janice Fuller
Review about: British Gas
Trying to change supply
Been with British Gas for years, but due to an incident earlier this year, decided to change. Well the electric side went smoothly but the gas side has turned into a nightmare. I moved into this property 5 years ago with its prepaid meters. Did my 1st top up and noticed that they took money off the card for a debt. I phoned them and explained that I was the new tenant, the problem (I thought) was sorted and I was refunded my money. Now they claim that I now owe that money and are refusing my change of supply. I have proof of the date I moved in which also corresponds to the date that I moved out of my last property, which was British Gas.