All reviews of Jason Simpson
Review about: Wow Camping
Tent purchase in August
I bought a tent from this company back in August and overall I'm quite happy with it. However, I did have a problem with the ground sheet being damaged. I told the company straight away, but it took them a while to respond. After nearly two weeks, they said they would send me a new part. It's been a whole month now and I'm still waiting for the replacement. I got in touch with them again six days ago and sent messages through their website three days ago, but I haven't heard back since. I'm really disappointed with the poor communication and the delay in sorting out this problem.