All reviews of Jean Kelly
Review about: Gardening Express
plants
excellent timing on delivery and the plants turned up in such beautiful quality its quite shocking to read so many bad reviews previous to mine hopefully the service has been improved and that's why I have had such a great experience ordering from here thank you I hope your other customers will get the same treatment thank you :)
No I think this reviewer IS Mr Bonnett! I think he is the only one out there saying anything positive about his ‘company’ right now....!
Definitely a scam review. The company is an absolute scam.
As Trump would Say "FAKE NEWS".
Defo married to Chris Bonnet or a member of staff - sooo fake news it is not true
Ordered my plants on 13th April. They arrived 3 months later, the magnolia tree in terrible condition and apple tree not much better. Have tried to revive it, but almost has no root system. No progress on my 100s of email messages. I receive regular messages trying to sell more but nothing about resolution. I am disgusted by this company. I wish a dissatisfied customer with expertise and time would suggest a group action.
Quite shocking that this company are still trading , they took million of pounds from people then sent dead plants .
They did not give refunds either when requested .
AVOID LIKE COVID 19Plants dead. Chasing refund since August. Rip off! Avoid.
Bullshit. This company is a scam company. Full Stop. Avoid at all costs unless you want your money stolen by Mr Bonnett, the scam man.,
I wish I had read the reviews before I ordered my two non matching bay trees that were sold as a pair to look the same! For over two months I have been waiting for a reply after I sent photos of the plants and was assured my "Victor" my case was being looked into! There is no way to contact the company except fill in Support Tickets and wait!!! For Christmas maybe??
Can't understand how he's not been reported, why he's still getting away with scamming people....blood sucker
Unbelievable. I thought I had seen the last of this terrible company, I ordered in May, eventually after months of being ignored by then, got a refund from my bank via cashback. Now the bank has contacted me to say GE is disputing the refund saying it's a fair charge!!! Gobsmacking. No way are they stealing my money a second time. I have sent the bank evidence (which I thankfully saved from the ticket before they deleted it) so they can refuse their request. Just shocking. Avoid avoid avoid. Will I ever be free of aggravation from this terrible organisation??
I got a cease and desist letter from them as they didn't like the support I was giving to the 130 people on Facebook that were trying to get money back for dead, damaged and undelivered plants and trees.
Awful awful awful wish I read reviews before I bought. WONT EVER use them again. They have asked for feedback which I have given, no one replied to my emails, no number to call. Absolutely joke
I also received a bunch of dead plants that this company seems to specialise in and after no response from their useless ticket system, I submitted a chargeback claim via my credit card. It has taken them a few months to deal with my claim but I finally got my money back. Please submit a chargeback claim via your credit card and hopefully if enough people are given there money back this despicable company will start to feel it where it hurts and stop treating their customers with such contempt.
I think they are actually criminals and we should get together and launch a class action against them. I ordered two identical bamboos to create a short hedge. After a long wait just one arrived which was no good to me. They then argued that they'd delivered 2 as that's what it said on the delivery note. I waited a few weeks for the other to arrive and then demanded my money back in full. But they've got a rule saying things must be returned in 14 days - very clever ploy.
Another unsatisfied customer response from me too. I paid £14 for 2 dead white Poinsettias that have just gone in the bin. I am a keyworker and just don't have time to faff about looking for email address of Chris Bonnett and you can't call them on the phone. I tried to put a negative review up on the site but it didn't load. Will never use again.
Wish I had read these reviews before I bought anything from this company :(
Wish I had read the reviews before I ordered my Sago Palms. Within 2 weeks of having them they are dying! The leaves are yellow now. No reply from from several Emails that I have sent! Awful Company!!!
The word hopefully will reach others before they buy from these guys...I'm normally pretty good at research but not this time. Karma will come around and I wish these shoddy vendors have insight when it does. Sad that our paths crossed.
Lauren you are pathetic.
Oh how I wish I read these reviews first! I have experienced the same low quality (aka dead) plants and abysmal service. It's infuriating.
Wish I had read the reviews before ordering. I have a twig and 6 weeks later still a twig. Do not touch them with a bargepole
I ordered plants from them on the 6th June On the 16th I was told that they are on its way with Hermes.I still have not received my plants.I have contacted my credit card.They said they will look in to it for me.I wish I had read the reviews before ordering from them.Do they rea exist
This company bulk buys reviews so you cannot trust any positive review. On Trustpilot the positive reviews all have 'invited' next to them. In other words, bought and paid for. I am going to follow advice and claim back from my credit card company but I'm still going to leave negative reviews anywhere that I can. People need to know just how bad this company is. They should not be still operating.
Haha, this review is a joke. This company are the worst
Does anybody have a genuine addresses for these cowboys?
Letters returned as unknown (unless they are doing it!)
Cant phone or email them, you can't message them the link doesn't work. I want my money back for the ... they send.
I wish I'd of read the reviews about these cowboys before I brought anything from them leaving me several pounds out of pocket.I've ordered magnolia tree. 1 month has pass by., my order has not been delivered yet. Wish I found and read those reviews earlier...
Review about: Gardening Express
Various plants
Avoid! Avoid! Plants arrive half dead and I'm told just to water them as there is "no evidence of detrimental damage." The lavender plants were rotting in their pots when they arrived and the bamboo plants are beyond help. Lost all their leaves and have broken stems that make them far smaller than they should have been (they are literally 20cms high). I have waited 4 weeks for these products. There was no notification that there would be any wait. I am kicking myself for not reading the independent reviews before giving them my cash.
There is nothing 'express' about this company. I wish I went to B&Q or Morrisons - they seem to be able to do a better job of keeping plants alive!Accidentally didnt change my response to 'NO' to the question would buy here again.
Absolutely no way in hell.Review about: Gardening Express
Various plants
Avoid! Avoid! Plants arrive half dead and I'm told just to water them as there is "no evidence of detrimental damage." The lavender plants were rotting in their pots when they arrived and the bamboo plants are beyond help. Lost all their leaves and have broken stems that make them far smaller than they should have been (they are literally 20cms high). I have waited 4 weeks for these products. There was no notification that there would be any wait. I am kicking myself for not reading the independent reviews before giving them my cash.
There is nothing 'express' about this company. I wish I went to B&Q or Morrisons - they seem to be able to do a better job of keeping plants alive!Accidentally didnt change my response to 'NO' to the question would buy here again.
Absolutely no way in hell.Review about: Gardening Express
Margurite daisy tree
I ordered a plant on the 4th May when it arrived it looked like it was dead, I e mailed and wrote sending photos and never recieved a reply, I would never order again from this company because they offer a 30 day refund but do not get back to you when you complain
Same here! I would advise everyone to not give them any money. Dodgy business and they should be investigated.
Ha! Are you married to Chris Bonnet by any chance????