All reviews of Jeffrey Shennette
Review about: Shaw Academy
Financial trading and investing
Great information in this class, the instructor seems very knowledgeable. I am unsatisfied with a couple of things, in class #3 the instructor was referring to things on screen however, his mouse pointer wasn't clearly present and I couldn't tell what he was referring to until he let his mouse stay on one spot for longer than 2 seconds then the info appeared, I suggest they use a solid mouse pointer with a yellow circle around it, I had to watch the video 3 times for clarity.
There is some lag in the Shaw Academy system, I am getting emails stating that I missed classes that I've attended, I emailed Shaw about the error only to get an automated response (which is fine) telling me someone would followup, the follow up was a form email telling me to check the help section, Of course I did that prior to emailing them, that response is unacceptable.
I recieved a flood of emails today (Wed may 27th) telling to RSVP for my class (May 25th Class) then a few more telling me my 3rd and 4th classes were starting in intervals of 4 hours and one hours, obviously, a mistake but I don't have any confidence that I can trust their email system to try to communicate with them about it.
I am enjoying my class, however it seems like I'm dealing with simply a website generated to run the business and not an organization with any personal touch, it's all automated. That's fine for this beginning class however, I would need a more personal touch if I were to go further and I don't think this is the place for that