All reviews of Jeremy Graham
Review about: Tessuti
High-end product disappointment
I made a purchase from this company recently and I am quite disappointed with the overall experience. Before, when I ordered from them, the packaging and delivery made me feel like a valued customer of a luxury brand. But this time, the delivery of my recent order was a bit lacking and made me doubt their commitment to quality and luxury. The little things, like not including the signature black bag, made me feel like I was shopping at a cheap store rather than a high-end brand. Also, the returns policy was pretty strict and not ideal. If something didn't fit, I had to pay for the return shipping, and if I needed a different size, I had to pay for another delivery charge. It just added extra hassle and cost to what should have been a smooth shopping experience. I usually enjoy making impulse buys and spending money on luxury items, but this experience has left me feeling dissatisfied. I probably won't be shopping with this company again in the future.