All reviews of Jodie Williams
Review about: Auna
Terrible!! Zero communication about my missing order!
I ordered a stereo for a Christmas gift 8 days ago. The web site states 3-5 business days for delivery. The payment went through and money taken from our account.
I have tried all contact details on the site and get answering machines for both nunbers. I have sent e mails and been ignored for days!!! VERY FRUSTRATING!!!!!!!! I almost bought another stereo in the shops today but as they won't get back to me and advise if I can cancel or not, I am in between a rock and a hard place with what to do. I am afraid they won't give me a refund and I'll end up with 2 stereos.
One answer machine states they are "having a training day" ON CHRISTMAS EVE???? Seems absurd. The fact the wont even acknowledge of reply to their customers is ridiculous. I've checked the status of my order and it still hasn't even been dispatched after 8 days.
Terrible. This has left us furious and my parents without a Christmas present from us.
I'm wondering if this site is even geniune or a scam. We did lots of research and it seemed legitimate but I'm worried now I've just lost hundreds of pounds. I would stear well clear of this site. Use someone reliable. These guys are useless!!