All reviews of Jogeshwar Ahluwalia
Review about: Autodoc
Wing mirror
Ordered a wing mirror for my car, was sent a defective one that was not as described which become evident when fitted and plugged in. Refused to replace or refund since it had been fitted on the car for ten minutes. Really bad customer service, a different person deals with you everytime you reply to an email, couldn't find my chassis number or OEM part number on their systems either. I wouldn't recommend this company if you get an issue, they will not resolve it and leave you out of pocket!
Dear Customer,
Thank you for your feedback.
We are sorry for if any misunderstandings took place.
We use the information about vehicle, that is provided by TecDoc. It is the Global vehicle and replacementparts catalogue. Unfortunately the information about your car was not available. If the spare part came defective, what you mentioned after you fitted it, it definetely should be investigated under warranty. This is the exact solution our support team offered you, and we still look forward your cooperation in order to solve the inconvenience. Please don't hesitate to contact us, and we will be glad to help you.
Best regards,
Autodoc team