All reviews of John Herbert
Review about: British Gas
Electricity, gas& electricity.
In April of 2019 my electricity KW consumption went from the average 300-800 KW per month to 2500, went back to 600 in may. My bill went from the average £78 a month to £445 for a single months electricity in a one bed flat!. Moved house and it took six months for them to update my electricity account. Nine months for the gas, told me I didn't need to send meter readings but it turns out the gas meter wasn't a smart meter so I should've been. I received my exit bill today and my estimated gas consumption was a whopping 41000kw a year in a two bed flat with just me and my son!. Over three times the average of a full six occupant five bed house!. I moved provider last month, far to many inconsistencies and blatant over charging. I asked for total energy consumption reports and bills from the past two years, they said I'd have them within twenty one days of request. That's was the 8th of last month, no reports yet and I can't even contact them because the call centers have been closed