All reviews of John Hughes
Review about: Enterprise Rent-A-Car
Billing issue, poor customer service, car condition
I've just had a really disappointing time with this car rental service. Firstly, they messed up my bill and took money out of my account wrongly, causing me a load of stress and hassle. The customer service I got was pretty rubbish, with the staff not talking to each other properly, making the whole thing really frustrating. And on top of that, the car I hired wasn't in the condition I was hoping for, making me even more unhappy. All in all, I'd tell anyone to steer clear of this service, especially if you're dealing with insurance.