All reviews of John Kearns
Review about: Voyage Privé
Hotel reservation
Beware - took payment but didn't provide hotel
I chose an adults-only hotel in Marrakesh, paid in full, received two confirmations and when I arrived the hotel had no reservation. VP has still not sorted and say hotel has no rooms (which I know is untrue) and have sent me to different, much less acceptable hotel. This is clear breech of contract but VP don't seem to care and stopped communicating with me. Appalling service and I will never trust them again. You have been warned!