Voyage Privé

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Voyage Privé

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G
G Courtney
My partner and I booked a trip to Maldives for our honeymoon 2 years ago. Then the pandemic happened and our trip was cancelled, we had to postpone the wedding too. At the time we were offered a v...Read on
K
Karin
Voyage Privé is absolute bullshit. We booked holidays for 2500 swiss francs and they never transferred my money to the airline nor to the hotel - meaning they didn't book anything. We went to che...Read on

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    Honeymoon to Maldives

    My partner and I booked a trip to Maldives for our honeymoon 2 years ago. Then the pandemic happened and our trip was cancelled, we had to postpone the wedding too.
    At the time we were offered a voucher option which we reluctantly took, hoping that we will be able to move the holiday as well as the wedding to the following year.
    Later on I have lost my job because of the pandemic and was unable to find employment for quite some time, making life difficult. As the wedding didn't go ahead and our personal circumstances changed, we decided to request the refund - after all we are legally entitled to it - nearly £2,500 deposit that we have paid Voyage Prive and not seen it for TWO whole years now!
    We are, as package holiday customers, not legally obliged to accept the voucher after all and since the trip was cancelled - under the law cash refund must be provided within 14 days. However, Voyage Prive don't seem to think the law applies to them.
    When contacted (and mind you they don't have a working phone line to call, online communication is flawed and, furthermore, they don't even have a Google page with reviews) the customer services are arrogant, short and generally don't make you feel like a "member-only luxury travel" client at all! It is all fake and pretend - behind a smart looking website there are THIEVES and COWARDS who will not shy away from keeping OUR MONEY for TWO WHOLE YEARS! The money that should have been in my account at the time of losing a job and financial difficulty! What a disgrace...

    Since the the UK Government website states that:
    -"You have the right to a cash refund. You don’t have to accept a Refund Credit Note, or rebook for another date."
    - "If you accept a Refund Credit Note you can exchange it for cash at any time" (info available from www gov uk website, under 'Guidance
    Information about package holiday refunds and cancellations', Published 14 May 2021),
    I will be sharing my story with the media platforms and will make sure as many travelers are warned about this company and will STAY AWAY FROM THESE THIEVES!


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    holidays

    Voyage Privé is absolute bullshit.
    We booked holidays for 2500 swiss francs and they never transferred my money to the airline nor to the hotel - meaning they didn't book anything. We went to check in at the airport and the guy there told us that we were not listed on our flight; we could not fly. I tried to get hold of Voyage Prive for over 6 (!!!) hours, I called a dozen different numbers (my phone bill will be ridiculously high) and I wrote many many emails. Nobody EVER picked up. After 6 hours they called me, but the number was blocked, so I could not call back. I was fuming at this point. At some point, I managed to get somebody on the phone. The guy told me that he could book new flights for us. After I told him he should check out if the hotel was even booked, he eventually found out that we also did not have a reservation there. Can you imagine? I had to tell him to check this. This company is an absolute joke. I will NEVER book with them again.


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Voyage Privé

A human spends their time in activities of daily living, work, sleep, social duties and leisure, the latter time being free from prior commitments to physiologic or social needs, a prerequisite of recreation. Recreational activities are often done for employment, amusement or pleasure and are considered to be fun. Recreation is difficult to separate from the general concept of play, which is usually the term for children's recreational activity. Children may playfully imitate activities that reflect the activities of the adult’s lifestyle. Recreation is an essential part of human life and finds many different forms of which are shaped naturally by individual interests but also by the surrounding social construction. Recreational activities can be communal or solitary, active or passive, outdoors or indoors, healthy or harmful and useful for society or detrimental. Public place such as parks and beaches are an essential venue for many recreational activities. Tourism has recognized that many visitors are specifically attracted by recreational offerings. People also travel as a form of recreation, they go for cruises, camping and resorts to enjoy themselves and feel relaxed. A resort is a self-contained commercial establishment that tries to provide most of a vacationer's needs such as food, drink, lodging, sports, entertainment and shopping on the premises. The term resort may be used for a hotel property that provides an array of amenities, typically including entertainment and recreational activities. A resort is not always a commercial establishment operated by a single company, but in the late 20th century, that sort of facility became more common. In British English, resort means a town which people visit for holidays and day-out which usually contains hotels at which such holidaymakers stay. Do you want to go on holiday trips and you are wondering how to book for a resort? Voyage Price claim they've got you covered. In truth, we can’t say they’ve got you covered for sure, but we suggest you read independent reviews left for the company by existing clients before considering giving them a try.

About Voyage Privé
Voyage Privé is an online member-only luxury trip, that provides travel deals and offers, which operate on the principle of a private sale. It was founded in 2004 by Denis Philipon, Sebastian Tricaud, David Bastian, Christophe Serna and Alexandre Fontaine. It is headquartered in Aixen province. It started in France and has expanded and now has over 17 million members worldwide with offices in France, UK, Italy, Spain, Germany, Switzerland Belgium and the Netherlands. Voyage Privé asserts to specialize in exclusive travel packages, resorts and hotels, cruises, travel, flash sales and operator tour and more.

Products and services of Voyage Privé
Voyage Privé offers weekend getaways in Paris, London, Germany, Europe, Edinburgh and Cyprus, holiday trips to the Bahamas, Puerto Rico, the Cayman Islands, Jamaica, St Martin, Cuba, the Dominican Republic, Guadeloupe, Bermuda, resorts in Spain, Hawaii, Barbados, Greece, Australia and the United States. The company maintains that if a client cancels booking with them, the client receives a full refund in vouchers (minus booking fee, and cancellation processing fee) regardless of the reason for cancellation.

Compliments, complaints and tips for Voyage Privé
Have you patronized Voyage Price before? How would you rate their customer services? Did you get the best experience of your investment? Did you get value for money? Are they worth suggesting to your friends Let us know what you think about their service delivery? We look forward to hearing from you!