All reviews of John Rolls
Review about: LightInTheBox
Clothing
The ordering process was simple, but there was no clue that the delivery would take so long - nearly a month! It would not have been dispatched unless I got in touch with them, since 1 item was still out of stock.
The item was removed and the rest of the order was dispatched and arrived within a further week. The refund for the undeivered item NEVER arrived, despite waiting a further 3 weeks.
Customer service is NON EXISTANT. Standard answered copied and pasted, or delaying tactics and brush-offs. No actual service or help whatsoever. Contacting via social media is equally as unproductive.
The garmets were okay but seriously overpriced for the quality