LightInTheBox39 reviews

49% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-12
Party costume

I recently purchased a party outfit from this shop, and it was really great! The Nevada Historical Society in Reno is throwing a huge 120th Anniversary bash, and I wanted to loo... Read onBy: Abigail Robinson

Most relevant negative review

  2024-05-05
Deceptive shipping timelines

I've recently bought something from this website and to be honest, it's been a bit of a nightmare. The shipping times were way off and the costs ended up being a lot m... Read onBy: kirsty

Review with most votes

  2019-04-23
Wonderful place for shopping

I liked this shop..Almost everything were attracting me while on their website. Like super market where I select computer keyboard,mugs, screw driver set, and clothing in sale.... Read onBy: Sophia

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    Party costume

    I recently purchased a party outfit from this shop, and it was really great! The Nevada Historical Society in Reno is throwing a huge 120th Anniversary bash, and I wanted to look my best. My husband also got his outfit from the same place, and he looked really stylish. There were so many choices available, it was difficult to decide on just one!


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    Shirts, Size guide

    I really liked all the different shirts they had on the website, but I just wish they had a size guide. It would have been so useful to know if the shirts are true to size or run a bit big or small. That way, I could have made sure I ordered the right size and not have to deal with returning stuff.


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    Deceptive shipping timelines

    I've recently bought something from this website and to be honest, it's been a bit of a nightmare. The shipping times were way off and the costs ended up being a lot more than I expected. Even though it's been 12 days since I ordered, my stuff still hasn't been sent out. Overall, it's been really annoying and disappointing. And to top it off, when I tried to speak to customer service about it, they weren't very helpful at all - just made things even more difficult.


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    First purchase - Shirts

    My first purchase was some shirts and I have to say, they look amazing! The prices were really good, so I had high hopes that what I got would match the pictures. But I was so let down when the shirts arrived. The colours were different, the fabric felt really cheap, and the sizes were all wrong. It was such a disappointment and definitely not what I was expecting from the website. I wouldn't recommend buying clothes from there unless you're ready for a big letdown.


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    3XL shirt

    I loved the website, it was so easy to use and I got my order really quickly! But oh dear, they sent me a 2XL instead of the 3XL I actually ordered. I'm hoping they'll get it sorted out sharpish and send me the right size. Once they do that, I'll definitely update my rating.


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    Stylish shirt purchase

    I absolutely love this shirt from LightInTheBox! I decided to give it a try just to see how their sizes match up to what I usually wear in the UK, and I must say I was really pleased to find that they fit perfectly. The quality of the shirt is top-notch, and considering the price, it's a real bargain. The design is really cool and different, which I think is great. I was so impressed that I've already purchased another one and I can definitely see myself getting more in the future. It looks like I've discovered a new favourite place for trendy and budget-friendly clothes.


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    White Nile Client purchase

    I've been shopping with White Nile for ages from their actual shop, but I thought I'd give their online store a go recently. I must say, it was brilliant! I really enjoyed being able to take my time and pick out what I wanted without any rush. The website was so easy to use, the range of products was amazing, and checking out was a breeze. I was a tad concerned about the delivery, but it actually came quicker than I thought and the packaging was really well done.


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    cool clothes

    I got some really cool clothes from this place recently and I was absolutely chuffed with what I got! The quality was top-notch and the clothes looked exactly like they did in the pictures. I've shopped here before and it's always been amazing!


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    First purchase

    I recently decided to go for it and make my first purchase with this company. I was a bit unsure initially, not really sure what to expect. However, I have to admit that it's been going well. The ordering process was easy and simple, and I got regular updates on my order status. The service was great, with quick responses to my questions. In terms of pricing, I thought the products were reasonably priced, especially given the quality. And lastly, delivery was fast and trouble-free. Overall, I'm really happy with my first experience with this company and will definitely think about ordering again in the future.


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    New Customer Excited

    I'm new to this website, and I must say I'm really impressed. The site is easy to get around and the products look really good quality. It was so easy to find what I was looking for and the prices are great too. Checking out was a piece of cake, no issues at all.


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    Colourful and Easy Shopping Experience

    The selection of products on this website is really impressive. I managed to find exactly what I wanted with loads of different colours to pick from. Browsing through their range was easy, no technical hiccups at all. It was a great shopping experience, and I'll definitely come back for more stuff in the future.


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    Fast shipping, great quality items

    Honestly, I have to admit that my experience with this online store was really good. The delivery came quickly, the stuff I got was top-notch, and I didn't face any problems. The bargains were brilliant, and I'm really pleased with what I bought. All in all, it was a nice surprise.


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    Sandals purchase

    I bought some sandals from this website recently and I was really impressed with the range they had available. Browsing the website was a piece of cake, and I quickly found just what I was after. But then I hit a bit of a snag with my account because I forgot I already had one set up with a password. I got in touch with their customer service team and they were super helpful in sorting out my login drama. All in all, my shopping experience was great.


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    Unique clothing options

    I was really impressed by all the cool clothes they had on the website. The designs and colours were so unique, I couldn't find anything like them in the shops near me. It's definitely a great place to shop if you're looking for something a bit different to add to your wardrobe.


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    Awesome find

    I came across something really awesome on this website that I absolutely loved and I'm hoping it lives up to its online appearance! Ordering it was a bit tricky as it wouldn't go into my cart initially. But I eventually managed to sort it out, and now I'm eagerly awaiting its arrival. Hopefully, it's just as cool as it appears in the picture.


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    Online purchase

    My experience with this online purchase has been a bit of up and down. The ordering process went well, but I won't be able to give a proper rating until I get my parcel. The pricing was reasonable for what I bought, but the real test will be when and if my order actually turns up at my door. So, until then, I can't really give a comprehensive review.


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    Easy ordering

    I ordered something online recently, and it was really simple and straightforward. I didn't face any difficulties whatsoever, you know? The checkout process was smooth as well. It's exactly what I hope for when making online purchases - fast and hassle-free!


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    Expensive Shipping

    I had a generally good experience, but the delivery charges seemed quite steep in comparison to other companies. It's putting me off making more orders in the future. The products themselves are decent, but the hefty shipping costs are making me think twice about buying more.


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    Standard shipment price

    The regular delivery cost, with taxes included, really needs to come down. I reckon having discounts for customers who keep coming back would be a good idea to bring in more sales and make customers more loyal. It would really help the company keep up with the competition to think about putting these strategies in place.


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    Online shopping experience

    My experience with the online shopping platform has been pretty good overall. The website is really easy to use, which makes it simple for me to look through all the different products they have. The ordering process was really smooth and everything went through quickly, with clear instructions at every stage. I liked that they had lots of payment options available, so I could pick the one that suited me best. Although, I do think it would be helpful to have more information about the products to help customers choose better before buying.




About LightInTheBox

We all love stores that have everything, don’t we? They save us a lot of time. We don’t have to hop from store to store; if it’s a physical one or from one website address to the other turning to different pages of our jotter to find where we wrote each website’s list. We can just get everything we want from gendered clothing to unisex ones, clothes for the children, phone accessories, and lots more. Business hubs such as these also make excellent places to find Christmas presents.

An online e-commerce platform like the one just described would be LightInTheBox. However, before making the decision to do business with this brand, you might want to ask the questions; Are they a great place to shop? Do they have Xmas offerings? Is customer support impeccable? The best way to get answers to these questions is by reading the reviews of previous customers. Reviews can help you discover what you missed from skimming through a business’s website.

About LightInTheBox
Light in the box is a retail company that provides customers access to different ranges of goods. They are a global retail company that delivers goods directly to customers around the world. The business has physical locations in three major countries in the world; The United States, China and the United Kingdom. The company was founded in 2007 and therefore has some experience in the retail market. The company is listed on the New York Stock Exchange. 

Products and Services of LightInTheBox
This company sells different categories of products that are consumer-oriented. They sell clothes for women, men, and kids. They sell clothing accessories, and they even sell things based on their functions; you will find clothes for wedding events, sports and other outdoor activities. Other than fabrics, LightInTheBox sells electronic devices and their accessories.

LightInTheBox offers customers a chance to be in business with them with their affiliate program. Every valid purchase a potential customer makes using your channel will be compensated with a commission. They promise to give affiliate partners the tools to help them channel traffic to LightInTheBox through them. There is no percentage mentioned for how much the commission is worth, but they do claim it will be based on the amount of the purchase. LightInTheBox defines a valid purchase as one made where the customer did not seek a refund, make a return or cancellation.

LightInTheBox has a reward program. Every customer who creates an account on their business platform is automatically enrolled in the program. Customers are said to be able to get rewards of 1% of the amount paid for a product if they pay in full.

Customers can return items they’ve found unsatisfactory, and the company also allow customers to cancel their orders.

Complaints, Compliments and Tips for LightInTheBox
Do you have nice things to say about the service of this business? Or were you dissatisfied by the entire process? You can always let others know of the shortcomings of a company as it is a helpful metric for new customers. This can come in the form of a compliment, complaint, or basic helpful tips to engage with the company better. You can leave feedback on our independent review platform; BritainReviews.


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    Contact Information

    🌐 www.lightinthebox.com



    Categories LightInTheBox

    Online shopping | Fashion Reviews & Experiences | Children & Baby Reviews & Experiences | Homeware Reviews & Experiences | Electronics Reviews & Experiences | Multimedia & Subscriptions Reviews & Experiences | Office, Hobby & Party Reviews & Experiences | Pet Shops Reviews & Experiences


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    Seite online seit: 15 September 2017
    Letzte aktualisierung: 29 November 2024