All reviews of John Webb
Review about: Shearings Coach Holidays
4 day Yorkshire tour by older coach hired in
I have an email from Shearings Ledger Group after making a complaint about a hired in 2013 older coach with frayed seat belts and foot rests broken as well as torn seat nets that allowed heavy items to fall through?
Stating they had inspected this coach and passed it as being safe with no defects so all on this coach was forced to use it for 4 days. This email continues they only bought the brand name and not the assets so they do not have any coaches so use third party hire coaches instead. So if you are lucky you will be taken in a Shearings coach on your chosen tour or if you are unlucky like on our 4 day tour you could be forced into an older coach and have your safety put at risk when you can't wear a frayed seat belt and are told this coach has no defects so they have now closed this complaint I made? So beware you have been warned as nothing is clear on their website unless you really dig to be told they may use hired in coaches? Ours came from the South East and the driver had never been to Yorkshire so any information about places visited were not given at all. We shall never use this coach company again having experienced many happy tours with Shearings before it was bought by Legger Coaches in the pandemic and this disregard for customers and misleading advertising seems to be the normal way of trading now.
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