All reviews of Jonathan Tubb

  • Review about: Serenata Flowers

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Flowers

    I am absolutely disgusted with this order. It's the first time I've used your company and for £35 I'd expect a better product.
    I purchased this bouquet to give to my Mum on Mother's Day and judging by what she has received, she probably thinks her hate her.
    Most of the flowers are squashed or flattened. The leafs are shrivelled or dead. You don't say on your site that they get delivered in a box and need to be assembled upon delivery, the picture shows a bouquet in wrapping with a bow! You are misrepresenting your product and misleading your customers.
    Absolutely shocking to charge that much and just post a load of dead flowers in a box.
    I don't want re-delivery, I don't even want the first lot I ordered from you.

    Jonathan, I have had the same experience - They were compared with the website image different as chalk and cheese. Serenata not interested only told me to send a further photo in 3 or so days time. Feel very upset and annoyed that this Mothers day gift was sent with much love from my daughter