All reviews of Joyce Quinn

  • Review about: Oak Furniture Superstore

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Henbury Chesterfield Leather Sofas

    Since writing my first review on 15/10/2020 the matter has been resolved thank you for Vishi for resolving the matter and Francesca for the friendly phone call makes a big difference


  • Review about: Oak Furniture Superstore

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Henbury Chesterfield Leather Sofas

    Received my Henbury Chesterfield sofas unboxed and was not happy they were supposed to be leather no where did it say PVC and leather they look and smell plastic the seat cushions do not meet each other the 3 seater looks like its been ex display and the cotton is hanging down from the studs the wood work stain is worn there is a slice on the 2 seater my main disappointment is the fact that the amount I have paid for a product described as leather not bonded leather or faux leather or pvc is actually pleather and is stated on the stickers underside of the settee I wouldn't recommend buying any sofas from this company they lie about their product and every email I try to send goes nowhere they wanted to give me £80 then this went up to £150 so I said £300 but they said no so I have asked for the sofa they advertised and their products are not checked by themselves only by the manufacturer and I have heard nothing else from them

    Since writing my review on 15/10/2020 OFS has got back to me and resolved the issue. Thank you Vishi