All reviews of Julia Bennett

  • Review about: Fenwick

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shoes purchased, wrong item received

    I bought some shoes from this shop not long ago. Bit of a shame really, as they were delivered using a dodgy courier service that was a let down. The website made it seem like they'd use a better one, but no, they went with Evri - which everyone knows is rubbish and loses stuff. No surprises when the shoes turned up late. And to make matters worse, they sent the wrong ones! When I got in touch with customer service, they said they couldn't swap them and I'd have to go through the hassle of sending them back for a refund. This whole thing has been so stressful and a complete waste of time. I definitely won't be buying from them again, that's for sure.