All reviews of Jyoti Shahani
Review about: Sofas and Stuff
Stopham 3 Seater sofa bed
I have been going around in circles for over a year.the sofa is extremely uncomfortable and has aggravated a back condition that was dormant for the longest time. They continue to respond to my emails with no productive outcome . I have no means to escalate this matter beyond the manager I have been interacting with nor do I have the patience to carry on at this point given my deteriorating health. I bought the Stopham sofa bed and it’s nothing but uncomfortable. It slants to the front, the cushions are very mediocre and uncomfortable and need to be adjusted constantly for them to not sink and cause aches in the back. The mattress was replaced as a proposed solution after 6 months of following up however hasn’t helped. They are now trying to send a repair company my way however I have been clear I want a refund at this point not fixes as I paid over 4k for it .