All reviews of kamila
Review about: Aspinal of London
men`s manicure set
Missleading advertisement!
I have purchased a leather case of men`s manicure for my partner in Cognac brown colour.
However I have received completely different colour than advertised on the website - bordo red, rather feminin like.
After my email with added photoes (which clearly shows it`s nothing like advertised!) to the customer service I got a short answear that there is nothing they can do and the colour is ,,identical`` on their computer screen to advertised photoes! Pathetic lies.
Since I have personalized my item with inicials I was told it`s unable to be returned - but again- it isn`t my fault in the first place that I received completely different colour of the item and their advertisement is wrong and missleading!
The item has been discontinued now on their website....
I didn`t get any answer back after my second email.
The lack of support is very dissapointing from a known company like this.
I am never going to order anything there again.