All reviews of Karen ward
Review about: Goldsmiths Jewellers
Poor quality
I purchased my diamond wedding ring 5 years ago, 3 diamonds have fallen out on 3 different occasions in 3 different parts of the ring in the last 5 months, surely a wedding ring should last a life time? having paid for the first 2 stones to be replaced I challenged Goldsmiths about the setting of the ring failing they accused me of damaging the ring and therefore refused to replace the third stone unless I paid £245, I am certain I have not damaged the ring however Goldsmiths are not interested, I will never buy from them again and would recommend others to steer clear
Hi Karen, I've had a very similar experience. Two stones in 12 months. It makes me sick to think my other half has spent so much money on the ring. By the sounds of it, this is not unusual and like you I would advise others not to purchase anything from Goldsmiths. They will certinely not be getting our future business.
Hi Karen. I have had exactly the same problem I spent £4000 on a diamon ring only to have a stone fall out within 4 months and now a second less than a year after purchase. I have had 2 independent jewellers look and both have said how poor the setting quality is . I will also never purchase from them again . I don’t know about you but I have not even had an email reply from them after sending many many complaints .