All reviews of Karl Reid
Review about: Zee and Co
Leather jacket purchase
I was really disappointed with the service I got from this company. The delivery process was a total nightmare because I couldn't choose to have my stuff sent to a pick-up shop or post office. This basically made me have to take time off work to wait for my order, which was a real pain. And when I got in touch with customer service about it, they wouldn't let my things be sent to a pick-up shop or even left in a safe spot. What really got to me was that they didn't even give a reason for this, and the person I spoke to was pretty unhelpful and didn't really care. All in all, the lack of flexibility and understanding from the customer service team left a really bad taste in my mouth.