All reviews of Ken Richardson
Review about: Pure Leisure Group
Family holiday booking
I recently booked a family holiday package for 2 adults and 2 children with your establishment. I was a bit let down to discover that the pricing wasn't very flexible for single parents or families with elderly relatives. Despite this, I went ahead with the booking. However, upon arrival, I was even more disappointed by the limited options available - only 3-day or 7-day packages, which didn't quite suit my planned 5-day stay. Also, the pool, which was a big reason I chose your place, was closed off on two mornings due to a class, which really affected my overall experience. To top it off, the shower and changing rooms were pretty dirty and cramped, which made my stay even less enjoyable.