All reviews of Ken Rose
Review about: Thought Clothing
Dresses
I've bought clothes from other brands like Next and Tu before, and I've always been happy with the quality. But my experience with Thought Clothing was a letdown. I ordered three dresses, only to get an email saying they were out of stock and my order was cancelled. I tried again, but got another email saying the items were out of stock from the first order. When I tried to cancel the duplicate order, I didn't hear back from Thought Clothing. The dresses eventually arrived, but I had already found something else. I asked for a free return label since I tried to cancel within 12 hours, but still got no response. Overall, their customer service was really terrible.