All reviews of Kevin Adams
Review about: Toad Hall Cottages
Week-long holiday booking
The customer service we received was absolutely terrible. We had booked a week-long holiday in January for September, and after paying the balance as requested, we suddenly received an email saying our reservation had been cancelled. We were shocked and disappointed at the lack of communication and professionalism - no phone call or personal explanation was given. This left us in a difficult situation trying to find another booking, especially with our large dog in tow. If you're looking for reliable service, it's best to avoid this place.