All reviews of Kyle Baker
Review about: Giulio
Jumper purchase
My recent experience with the Cambridge head office of this fashion store was disappointing. When I spoke to the Manager, Matt, he couldn't help me with a return I needed to make. It seems like there's a lack of communication within the company, as Matt mentioned that no one at the store would help him with the return process. This left me feeling frustrated and unsure of how to resolve the issue. It's frustrating to hear that Matt has to deal with customer complaints alone every day because of understaffing. This lack of support and communication reflects poorly on the store's customer service. I've tried reaching out through their website and customer service team, but I still haven't received any confirmation about my return.