All reviews of Lauren Watson

  • Review about: Uber

  • Ordering

    Service

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    Would buy here again
    Overall

    Bang Bang burger meal with chips, no cheese

    I just ordered a Bang Bang burger meal with chips using a food delivery service, and I made sure to mention that I didn't want any cheese on it. However, when the meal arrived, it had cheese on it. I called the restaurant straight away to let them know about the mistake, but the man on the phone disagreed and said my order didn't say anything about no cheese, even though it did. He didn't even try to fix the issue or apologise. I was really unhappy with the poor customer service and their refusal to correct the mistake. I'm a regular customer and I felt really let down by the whole experience.