All reviews of Leane Tilley
Review about: ParcelHero
POst
We were a long standing customer of parcel hero however, the recent service we have experienced has resulted in lost business. They are a third party and as such when items go missing you are left having to deal ith them rather than going directly to the carrier which we didn't realize. Our parcel was attempted to be redelviered back to us. We weren't even told it was coming back to us. Half the delivery was returned and we missed the second half. They only attempted twice. We weren't even told they were going to attempt to return t so we missed it. We then chased to find out how to get it delivered but Parcel Hero team took well over their promised 48 hour response time. 7 weeks later we were told that it was delivered to lost property and because we didn't get back to them they destroyed our valuable parcel leaving our business picking up the pieces. How can anyone claim a lost property item if they are not even told its actually in lost property!!!!!! Outrageous and expensive.