All reviews of linda evans
Review about: The Jewellery Channel | TJC
Item 3691699 Silver sapphire diamond ring Cust.0084346
I have been shopping with TJC since they started and over the years I have bought hundreds of items.Six months ago I ordered a ring which was a good colour and that is why I kept it.I could see it was marked but I thought I would be able to polish out the marks as I have done so many times before. As the quality of the items varies so much I usually order 2 of any costly item and keep the best one. Anyway I have tried for 6 months to polish the marks out of the ring and I admit defeat the marks seem worse now than when I bought it. I sent it back to TJC and said I did not expect a refund but I wanted someone to inspect the ring and agree that it was marked and should not have been sent out. However the ring was sent back saying it had been inspected by their "jeweller"and there was nothing wrong with it. I contacted customer services and requested 4 times the head office address in India the last email I sent was not replied to at all. So I wrote to the Managing Director Srikant Jha and guess what he hasn't even bothered to reply. What a way to run a business! I do feel a bit better this morning knowing I am not the only one who has a low opinion of TJC. Their only concern is trawling for new customers they are too shortsighted to see that eventually they will be seen for what they are.In the meantime I shall again try to obtain a response from Mr Jha