All reviews of linda gillan

  • Review about: ParcelHero

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    International parcel delivery

    Booking a parcel collection is quick and easy, parcels collected on time. Sadly after that cuts all downhill. I’ve sent 6 parcels from the U.K. to New York & Brisbane and none have arrived in or near their delivery date. The customer service is dire, automated responses, no weekend service, no help provided until the parcel is in Anne’s for at least 7 days. No refunds for very late delivery even if you’ve paid double for express delivery and your package arrives later than if you’d booked standard. No interaction on your behalf between parcelhero and the couriers in the destination country. From now on I’ll be booking directly with couriers.