All reviews of Liz Greenwood

  • Review about: Scotts of Stow

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    numerous items for Christmas

    Some items arrived on time the problems began with one item a purse was supposed to have been dispatched and never arrived, one defective item and a long delay on another item. What makes it worse is that I cant track the order as the tracking system on their web site says no order found. I have emailed and had no response even past the 10 days they say it takes them to reply. I cant get a reply from customer services or they are closed even just after 4pm when all stationary states 5.30 pm. I realise COVID makes it difficult but they are impossible to contact and these items cost me over £100. Quick to take payment not so quick to respond and supply. Would not use them again. I have used other online suppliers and actually had very little problem even over delays and returns.