All reviews of Louise Hibbert

  • Review about: RunnerInn

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Asics Roadhawk FF 2

    i'm a fairly serious runner (covering about 38km a week) and after 4 weeks with my new shoes, the material inside the shoe at the heel started to fray. I requested a return as i don't believe this is normal wear and tear and received a robotic/ automated response referring me to their policy which mentioned that wear and tear is not covered, which i completely understand for shoes lasting a little longer than 4 weeks! After sending photo's and further communication i received the same reply.
    I feel their after sales service was sub standard and i won't be purchasing from Runnerinn again for this reason.