All reviews of Lucas Richardson
Review about: Beds
Mattress purchase
The customer service in this shop was really helpful and knowledgeable. I had some questions about the mattress I was looking at, and the staff member I spoke to not only answered all my questions but also gave me extra information to help me decide. They communicated clearly, concisely, and in a friendly manner. However, the delivery charges information on the website was misleading. Even though it said 'free delivery,' I was told during my chat with the staff that there would actually be an extra charge when it's delivered. This difference is not great and could confuse people thinking about buying from them.