All reviews of Lucy Jackson
Review about: Big Phone Store
Purchased a smartphone
I popped into the Big Phone Store the other day and I must say, I was really impressed with the service I got. Ordering was a breeze and my product arrived promptly. The smartphone I bought was just as described and I'm really happy with how it works. The staff were friendly and knowledgeable, giving me all the details I needed to make the right choice. All in all, it was a great experience shopping at the Big Phone Store.
Dear Lucy,
Thank you for taking the time to leave such a wonderful review! We’re thrilled to hear that you were impressed with the service you received and that the ordering process was smooth for you. It’s great to know that your smartphone arrived promptly and met your expectations—it’s always our goal to ensure a seamless and satisfying experience for our customers.
We’re also delighted to hear that our staff were able to assist you with friendly and knowledgeable service. As a small independent company in the West Midlands, providing excellent customer service and high-quality products is at the heart of what we do.
By choosing refurbished phones, you’re also helping to keep unwanted devices out of landfills and supporting a more sustainable future. Thank you for being a part of this mission! 🌳
If there’s anything you need in the future, feel free to visit us again or check out our website at ...(...). Your positive feedback means the world to us and helps boost our team’s morale.
Thanks again for your lovely words!
Warm Regards,
Sarah
Customer Services @ The BIG Phone Store