Big Phone Store Reviews UK 2023

Big Phone Store

Mobile devices including smartwatches and accessories have transformed lives in recent times and people around the World are trooping in for the latest design of these products. Sales and retail company makes this an avenue to supply these high techs designed products to customer worldwide through shipping or posting. These companies source for reliable new design and retail for effective sales and delivery. Big Phone Store is an online sales and retail company that claims to operate with a trading style of SPS Technology Service. We suggest you read honest customer reviews of Big Phone Store here before considering giving them a try.

About Big Phone Store

Big Phone Store is an ?e-trailer? trading company which claims to operate on the trading style of SPS Technology Services. Based in Wolver Hampton as a consumer electronic, the company claims to have been operating in the mobile phone industry since 1999. They also assert to be supported by a management team that has been working alongside some of the biggest companies in the phone industry. Big Phone Store is believed to have been empowered by these management team through which advantage is taken to provide customer service representatives, warehouse, operatives, lab technician, phone testers, e-commerce, and marketing team and much more. The company claims to pride in efficiency and hard-working in sourcing for customers valued products in the market. Further claims show that Big Phone Store had since been shipping millions of order from their 25, 000 square feet warehouse in the West Midlands. Big Phone Store major on retail and sales of tech gadgets and a number of them is asserted to have been in circulation for decades.

Products and services of the Big Phone Store

The products on Big Phone Store thus include brand new phones, refurbished phones, iPhones, TV?s, Tablets, smartwatches, and other accessories. Two major delivery system is claimed to be available, the standard delivery and Next day delivery while residents of Wolverhampton has access to a collect-free offer on the same day of order placement made on or before 3 p.m. on business days. Warranty applies to Brand New products for a period of 12 months whereas refurbished products also attract part of this advantage but products described as ?fair? only attracts a 3 months? warranty. The returnsandrefunds services are provided for customers who wish to return the products for obvious reasons and only do so when the products are in the original condition with its packaging, accessories, and manual still intact.

Compliments, complaints and tips for Big Phone Store

Have you invested in any of the refurbished phones offered by Big Phone Store before? Have you used any of their repair and maintenance services? If you haven?t, when you do please leave a recommendation here as your thoughts will be immensely appreciated. Do you have suggestions on how Big Phone Store can improve its products and general service delivery? Do you have reservations or grievance based on incontinences in their general mothed of service delivery? If yes, we are interested in your experiences and feedback.

Key points to consider when choosing a telecom provider

There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

Network reliability -

check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won?t stall the growth of your business.

Offers and support -

check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don?t come with unnecessary burdens of services and expenses that you aren?t interested in.

Customer support -

make sure they have quality customer support. There are so many occasions in which a client doesn?t get offered the best products or the assistance they need just because the company doesn?t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one.

Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into:

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

Jason p 12 months ago

I traded in my iPhone to be resold with the big phone warehouse as it was £10 over other prices. It was immaculate having spent all of its time in a sturdy phone case and with a screen protector. I...Read on

Rob Kerr 13 months ago

I purchased an iPhone in very good condition but soon had issues with the mic, caused by dust, that meant I couldn't make calls. The Apple Store looked at it and advised it was missing the grill co...Read on

All reviews (2)

No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Ordering
Service
Pricing
Delivery
Would buy here again
Overall
Pristine iPhone trade in
I traded in my iPhone to be resold with the big phone warehouse as it was £10 over other prices. It was immaculate having spent all of its time in a sturdy phone case and with a screen protector. It is easily worth the definition of very good with no marks or scratches to the bevel, screen or camera. Once The big phone warehouse had my device they revised their offer. By this point they know that they have your device so you are likely to give in. Other phone trade in companies offered more than their revised price
J
Jason p 12 months ago
25 0
Ordering
Service
Pricing
Delivery
Would buy here again
Overall

I agree to the Terms and Conditions
Do you already have an account? Login
Ordering
Service
Pricing
Delivery
Would buy here again
Overall
iPhone
I purchased an iPhone in very good condition but soon had issues with the mic, caused by dust, that meant I couldn't make calls. The Apple Store looked at it and advised it was missing the grill component that protects the mic.

BPS arranged collection so they could fix it, but their chosen courier service, Royal Mail, lost the package and didn't provide any proof of postage. BPS have provided only the minimum assistance with the issue and feel comfortable with the outcome: I've paid for a phone and I don't have it.

Be aware you may end up out of pocket with no phone and no apology.

Also note that they may threaten legal action if you leave a negative review.
R
Rob Kerr 13 months ago
39 0
Ordering
Service
Pricing
Delivery
Would buy here again
Overall

I agree to the Terms and Conditions
Do you already have an account? Login

Big Phone Store

Reviews, complaints & experiences

Overall

0% Would buy here again

Spotlight: What are our customers saying?

No reviews yet!

Pristine iPhone trade in

iPhone

Big Phone Store