Reviews Big Phone Store

    Mobile devices including smartwatches and accessories have transformed lives in recent times and people around the World are trooping in for the latest design of these products. Sales and retail company makes this an avenue to supply these high techs designed products to customer worldwide through shipping or posting. These companies source for reliable new design and retail for effective sales and delivery. Big Phone Store is an online sales and retail company that claims to operate with a trading style of SPS Technology Service. We suggest you read honest customer reviews of Big Phone Store here before considering giving them a try.

    About Big Phone Store
    Big Phone Store is an “e-trailer” trading company which claims to operate on the trading style of SPS Technology Services. Based in Wolver Hampton as a consumer electronic, the company claims to have been operating in the mobile phone industry since 1999. They also assert to be supported by a management team that has been working alongside some of the biggest companies in the phone industry. Big Phone Store is believed to have been empowered by these management team through which advantage is taken to provide customer service representatives, warehouse, operatives, lab technician, phone testers, e-commerce, and marketing team and much more. The company claims to pride in efficiency and hard-working in sourcing for customers valued products in the market. Further claims show that Big Phone Store had since been shipping millions of order from their 25, 000 square feet warehouse in the West Midlands. Big Phone Store major on retail and sales of tech gadgets and a number of them is asserted to have been in circulation for decades.

    Products and services of the Big Phone Store
    The products on Big Phone Store thus include brand new phones, refurbished phones, iPhones, TV’s, Tablets, smartwatches, and other accessories. Two major delivery system is claimed to be available, the standard delivery and Next day delivery while residents of Wolverhampton has access to a collect-free offer on the same day of order placement made on or before 3 p.m. on business days. Warranty applies to Brand New products for a period of 12 months whereas refurbished products also attract part of this advantage but products described as “fair” only attracts a 3 months’ warranty. The returnsandrefunds services are provided for customers who wish to return the products for obvious reasons and only do so when the products are in the original condition with its packaging, accessories, and manual still intact.

    Compliments, complaints and tips for Big Phone Store
    Have you invested in any of the refurbished phones offered by Big Phone Store before? Have you used any of their repair and maintenance services? If you haven’t, when you do please leave a recommendation here as your thoughts will be immensely appreciated. Do you have suggestions on how Big Phone Store can improve its products and general service delivery? Do you have reservations or grievance based on incontinences in their general mothed of service delivery? If yes, we are interested in your experiences and feedback.

    Key points to consider when choosing a telecom provider

    There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

    Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business.

    Offers and support - check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in.

    Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one.

    Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into:

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    Big Phone Store
    Reviews, complaints and customer experiences (1)

    100% Would buy here again!

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    1 review

    Updated 7 minutes ago

    Worst experience ever with this…

    Worst experience ever with this company.
    I received my order from them in a box covered with a thin bag (which it could damage it through the delivery time.
    I opened it was already turned on with no adapter and no original box ( which they never mentioned that )
    I called the customer service (the rude girl who is always answering the calls)
    I asked her this phone cost me £239 and it is not as new as they said.
    as I could buy it from Currys and will cost me just £319 she said that they sell the new same one for £750!!!!!
    I returned it straight away by registered mail which it cost me over £7 , they received it on two days and they didn't let me know until I called them after they received it in two days later.
    I didn't receive my refund more than 20 days and I had to escalate the case through PayPal (I was glad that I paid through them or I will never get my money from this thiefe company)
    PayPal promised me to have my money during 10 days from PayPal and they will deal with this company
    The customer service,the girl, always answering the calls and she is really rude when I asked her about my money.
    I will wait my money and I will take this case to the court as they cause an emotional pressures on me and charge them for that to be lesson for them to not cheat their customer or deal with their money in that way.
    The good reviews about this company all fake .it is a fraudulent company

    By: Safa Alnaji alajami11-09-2021
    Would buy here again

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    Is Big Phone Store a trustworthy company?

    There are currently 1 customer review posted about Big Phone Store. On average, they received a star-grading of 2/10, with 100% of the reviewers indicating that they would buy from the brand again.

    What services or products do Big Phone Store offer?

    Big Phone Store is mainly active in the Online Shop category, more specifically with Electronics.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Big Phone Store website with confidence. If not you can find many other brands to read about on our website!