All reviews of Margaret McIntyre

  • Review about: Just Go Holidays

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    Would buy here again
    Overall

    5 day stay at the Royal Pier Hotel in Sundown Isle of Wight from 13-17th September 2021.

    Usually I would view the hotel before booking but because we had trouble finding somewhere at short notice decided to go to the Travel Agents and let them help us. I might add that if I had seen the hotel before hand would definitely not booked.
    Missed the ferry going, lift broken.
    100 people all arrived at the same time and with only one lift that takes only 2 people, you can imagine what it was like.
    Accommodation was ok considering it was only a 2 star, looking out through a very natty and torn net curtain. Bathroom terrible with no shower - really could have done with a good scrub. Decided we would use the pool and have a shower. Unfortunately this also did not have a shower.
    Worse fish pie I have ever seen, looked as though someone had been sick. Well, cannot go wrong with a Ploughmans!!! Goodness me, whats with all the lettuce, coleslaw, tomatoes, cucumbers. Pickle onion perched on the top though set it off. Would have been very happy with a couple of bread rolls and some cheese. Coffee was good.
    Good Points. Nice clean bus, good driver. Everyone friendly.
    MISSED the ferry going home . The bus driver blamed Just Go but thinking back on it I think the bus driver should have realised that 9.30am was the time the ferry left and not the time we arrived at the terminal. Was told 6 hours before we could get another ferry but managed to get one in 3 hours. LIFT BROKEN which is not good with so many elderly people on board.
    Took over 13 hours to get home, but this included having to change buses and driver as our original driver had used up his allotted hours.
    The Royal Pier Hotel in Sundown needs a serious make-over. I even considered leaving this hotel and booking into the Premier!!! Should have.