All reviews of Mark Crowston
Review about: Casio Outlet Store
Casio Edifice bluetooth grade B
Grade B Watch arrived with a scratch and a chip on the glass, the watch should be as new with possible packaging faults
Customer services very helpful and arranged collection for a return.
Supplied photo of damage
Return Collected next day.
No sign of Replacement 4 working days after call, so I rang them up to be told that the replacement will not be sent until the returned watch is processed, Which is showing as being due in today. They never informed me of this, so it is likely that my replacement arrive a week after notifying them of a fault on delivery, not good customer service in my book.
If it is faulty on delivery (and I provided photographic proof) they should despatch a replacement straight way (their website is showing it is in stock.) Especially with the way things are going with lockdown and delivery times