All reviews of Mason Owen

  • Review about: Sprout Social

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Subscription ripoff

    The terms of this company are absolutely outrageous! I attempted to cancel my subscription in February, however, I was unable to do so due to their system not allowing it. Despite losing access to the subscription, they continued to charge me up until April. Upon lodging a complaint, they informed me that I couldn't cancel as my subscription was set to end in November - despite the fact they were still deducting payments every month! I've now had to contact my bank in order to try and cancel the payments, which is going to cost me a massive £1,000. What a complete scam!