All reviews of Matthew Green
Review about: Rohan
Waterproof jacket ruined by washing
I bought a waterproof jacket from this shop and it was still working well, so I decided to wash it following their instructions to freshen it up a bit. I did everything right, used the product they recommended, but unfortunately, the jacket got completely ruined. It came out of the wash all wrinkled and now I can't even wear it. I was really disappointed because their website talks about promoting sustainability and repairing clothes, but when I contacted them, they said my jacket was too old. It was fine before I washed it, so I'm a bit let down by their response.