All reviews of Maurice Williams
Review about: Shearings Coach Holidays
Tarbet Hotel Lock Lomond
Had 5 day break at the Tarbet hotel with Shearing’s holidays 18/11/19, the appearance of this hotel from outside is pleasant situated across the road from Lock Lomond with breath-taking views , on entering the Tarbet hotel the reception area is very nice, we had a basic plus room at the front with views having paid the extra to do so, our room was well heated, but it was supposed to have been refurbish in 2018 but could do with a further refurbishment .
The bar lounge area is nice but can be cold at times, also the restaurant has been refurbished and serves nice food but while you sit there you need to wear you overcoat as it is freezing cold.
The hotel staff overall are well mannered and polite, but there are a few members of staff that let the standards of the rest down, i.e. 2 restaurant and one bar staff are not practically dressed for working in a hotel and need to be tidy and presentable, one was wearing black trainers while others shirts looked like they had not been ironed, but you have to say this is the fault of the management for not overseeing standards.
The hotel has a wonderful old staircase that we used with lovely carpet, but it was a shame some leaves from outside were brought in on someone’s shoes which were left on the carpet for some 3 days highlighting the house keeping or the lack of it, so again management overseeing standards to blame. Also beware of the patchy Wi-Fi or the lack of it, not to be relied on, and if you are going during the colder months take some warm cloths practically for dinning or drinking in the bar
While you would be feed and watered and be comfortable ok at this Hotel it goes without saying if this Hotel applied for star rating l would say it would struggle to get 2 stars and l think that is generous .
My review is not meant to be of criticism but on facts experience for feedback to improve standards all-round for the purpose or benefit of the Tarbet Hotel .