All reviews of Max Jones
Review about: Essential Photo
Light purchase
So, my company bought this really cool LED light from a place in Birmingham back in March. But can you believe it? It stopped working after just one use! We tried to get it fixed, but it was a nightmare. They kept giving us the runaround, saying they couldn't repair it because it was out of warranty or because the parts weren't available. I mean, seriously? Why sell something if you can't even fix it? They didn't even bother to tell us that the warranty was only three months, not two years like they should have. And then they had the audacity to tell us we could file a complaint "anywhere." What kind of customer service is that? It's totally unfair how they treated us, especially after we spent over £300 on that light. Such a rip-off!