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Review about: Aspinal of London
London Midi Tote
Don't bother buying from Aspinal, Bought a London Midi Tote in the sale, zip broke after using it once and have returned it. Since then been given the runaround by their Customer services regarding a refund. Have now been told that as the bag wasn't returned in the box I am unable to get a refund, even though the bag is faulty. Also told that the bag was crushed when they received this, find this hard to believe as it was packaged and wrapped with care. I get the impression they are not interested in issuing refunds or providing customer service. I doubt I will get my refund back. There is no appreciation from Aspinal of customer service and they are clearly not bothered if you never shop with them again.